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Colin Nagy, head of strategy at Fred & Farid, a global advertising agency, writes this opinion column for Skift on hospitality, innovation, and business travel. "On Experience" dissects customer-centric experiences and innovation across hospitality, aviation, and beyond. You can read all of his columns here.
One of the questions that may play the greatest role in shaping the future of hospitality is one that is also the least discussed.
How does the industry, from a restaurant to a top-tier hotel, attract both the best talent, and challenge itself to not mine the usual venues to find it? We know the usual paths into a career, and the established hospitality schools like Lausanne and Cornell. We also know some of the smart, emerging grassroots projects like Saira that introduce people to a career they might not have known existed.
But here’s a bold profor those who may not have ever worked behind a bar or a front desk before.
Why? A shortage of qualified labor, for one. But also importantly, the industry is obsessed with experiences, and for all the lip service that is paid to it, these experiences are created by individuals. And individuals with a variety of backgrounds, life experiences, and contexts are more likely to provide something of value and depth.
One of the biggest opportunities to find incredible talent is in the career pivot: figuring out pathways to pull in mid-career professionals that want a change of pace. People who have put in the hard yards and distinguished themselves in other professions, but want something that creates a tangible effect on humans and puts a smile on a face immediately. By properly learning how to tap into this energy, a new lifeblood can be created for the industry.
An example of the mid-career hospitality pivot can be seen with the CEO of hospitality for Singita, Tom Fels. He previously worked at digital communications agency Publicis Machine and had a career with experience working in systems and high growth companies that provided him a skill set that would be hard to find elsewhere.
Fels (show at right) suggested to me that outside perspectives can bring competitive advantage to an industry that is increasingly seeing competition on all sides. “Without the infusion of new energy no industry can sustain itself competitively,” said Fels. “Already the hospitality industry has been disrupted by the likes of Airbnb, and rather than sit still, is standing up to bravely champion the next cycle of innovation. This requires a different mindset and, in this respect, the value that diverse skill sets, cultures and out-of-category thinking delivers will generate the change that is needed if current players are to continue to thrive and grow.”
In addition to the innovation and mindsets that mid-career switchers bring, in a tight U.S. labor market, this idea becomes even more appealing. According to the Bureau of Labor Statistics, the current level of open jobs in the sector equates to 5.3 percent of the total personnel currently employed. A recent Hotel Business article suggested that the labor shortage is about to get much bigger, citing a bureau statistic that “projects that the growth in labor supply in the U.S. in 2020 will be the lowest in recorded history.”
Gary Thulander, the recently appointed managing director of the Chatham Bars Inn in Cape Cod, sees this trend, stating “currently there is a shortage of strong, skilled workers. Any time you can encourage a person to join your resort is a win for the industry. It helps us to grow our base and bring new fresh perspectives.”
There’s both a new energy being created from the new employee, and enthusiasm that is felt by the guest or customer but also other co-workers. Thulander added, “…You get positive attitude, energy, and a fresh perspective…this added engagement and excitement on their part is felt not only by the customer but by their new colleagues.”
These types of employees exist everywhere, but the industry would be better if there were more of them. As I stayed in Hoshinoya resorts in Fuji and in Tokyo last year, in my conversations, I noticed a lot of the staff had transitioned from serious careers in banking or consulting, switching instead into hospitality because of the human touch and how tangible their efforts were in creating a positive experience. It moves beyond the abstraction of spreadsheets and theory, and into something as simple as creating a feeling for guests, and anticipating their needs.
Yoshiharu Hoshino, CEO of Hoshino Resorts (owners of the properties mentioned above), agrees. He said he “has no boundaries when hiring people who will work at our company, even though they have no hospitality experience.” Hoshino cites the importance of a open minded recruitment condition in order to come up with the most unique ideas for the company.
“Uniquely, many of the decisions we made in the past are based on the people who had experience from other industries,” said Hoshino. “Going beyond the conservative ways and inventing something new will give this company a competitive advantage. This is why I would like to keep an open mind when hiring people from other backgrounds.”
Fels agreed, suggesting, that “in an age of increasingly impersonal work and detached consumption, what every traveller wants is…to feel the essence of a country and its people. In order to create their own story, they need to be able to shape their impressions of different personalities, places and moments. Diversity in frontline staff is fundamental to delivering on this promise because these moments become unquestionably real, memorable and meaningful.”
Now does this mean the Ritz Carlton is going to be hiring just any person off the street? Of course not. But there is a hospitality gene and mindset that employers can be better at selecting for, and also knowing where to look for adjacent skill sets from resumes in other fields. When executed properly, the entire industry, and undoubtedly smart individual properties will benefit as a result.
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Photo Credit: Yoshiharu Hoshino, CEO of Hoshino Resorts, believes the hotel should cast a wide net in its recruiting. Hoshino Resorts

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Ways animal lovers can help animals in Siem Reap include everything from donating to local veterinary clinics and animal welfare groups to supporting NGOs that train hero rats and dogs to find landmines in Cambodia and save people’s lives.
We often get asked about ways animal lovers can help animals in Siem Reap by travellers heading to Cambodia. And who doesn’t want to travel responsibly and be a better traveller and do some good and give back to the places they travel to?
So we thought it time to create a guide to the organisations, businesses and tireless individuals who devote their time to rescuing, treating, caring for, and saving the lives of animals in Siem Reap and surrounds.
If you’ve travelled in Southeast Asia, you might be aware of organisations such as the Soi Dogs Foundation in Thailand and BAWA on Bali that do invaluable work ranging from rescuing pets from dog meat restaurants to feeding animals abandoned during Bali’s volcano evacuation.
Siem Reap doesn’t have an established animal welfare organisation operating on that scale with the ability to quickly raise funds for resources when needed, but there are registered NGOs, small businesses, collectives of people, and individuals here undertaking the same kind of work.
Here are some ways animal lovers can help animals in Siem Reap by donating and supporting these selfless people – and they always need help as their work is never-ending.
Late one night in a Siem Reap bar four years ago, a couple of travel and food writers I know were catching up with friends when one of them suddenly put down his drink and dashed outside. He returned with the tiniest black kitten, not much larger than his hand, with the biggest, bald, pointy ears they’d ever seen.
The kitten was skinny and stinky, with a runny wet nose and puss-filled eyes that she could barely open. He’d saved her from being run over by a tuk tuk as she blindly attempted to cross the road. Undoubtedly the runt of the litter, she’d been left behind. His wife put the kitten in her handbag.
The couple decided to take the kitten to a vet, nurse her back to health and find her a forever home, as it wasn’t a very good idea for travel writers who had to travel frequently for their work to adopt a street cat. They named her Pepper, after Kampot’s celebrated product.
These days the couple travel far less than they used to, but they don’t regret it for a second. Pepper brings joy to their lives and there are people in Siem Reap doing far more to rescue cats from the street and dogs from the ‘special meat’ restaurants. It’s the least they could do. Here’s what you can do…
Aside from adopting a street cat or dog, some of the ways animal lovers can help animals in Siem Reap include donating money to local veterinary clinics and supporting NGOs that train hero dogs and rats to find landmines. If you have other ideas please leave them in the comments below and we’ll add them here.
One of the best ways animal lovers can help animals in Siem Reap is by donating money to the NGOs, small businesses, collectives, and individuals in Siem Reap who are helping animals. They can always use cold hard cash to buy food, medicine, and pay vets for treatment. Money is also required to undertake rescues, such as buying dogs that wait in cages to be slaughtered for the rotisserie at ‘special meat’ restaurants.
While money is appreciated and can always be used, resources such as quality animal feed, medicine, veterinarian equipment, and so on, are also needed. For people who aren’t cash-rich this might be a better option as you could collect items needed from other animal lovers in your home country.
Always check with the organisation or individual you want to help as to what their needs are before you do your packing. Better than carting over some things that could easily be purchased here, which supports small businesses in Siem Reap, such as pet food.
Volunteers, especially volunteer vets, are always welcome in Siem Reap – animals, unlike children, aren’t as emotionally scarred by adult humans entering their lives for a time and then leaving them. Contact the organisations, businesses or individuals, below, well in advance of your trip if you wish to volunteer your time.
One of the best ways animal lovers can help animals in Siem Reap is buy adopting a street cat or dog. While that might sound easier for a local or expat to do, there are people who for a small fee can help facilitate export of animals, including organising shots and government paperwork.
If you’re a local or expat considering adopting a rescue dog or cat, please don’t act as spontaneously as our travel writer friends did and think through the decision first. You need to make sure that breed of animal is suited to your personality, family or home environment, that you can afford to keep the animal, and if you’re an expat, you really need to give the decision some serious thought.
What’s best for these animals, especially dogs that have been mistreated and need to develop trust in human beings again, are forever homes. As an expat, you might think you’re doing good, but you’re not if you’re going to abandon your pet when you move to another country after a few years and want to leave the pet behind.
Sponsoring a cat or dog is another of the great ways animal lovers can help animals in Siem Reap. It’s different to adopting although maybe you’ll decide to adopt the animal at a later date. Sponsoring means that you undertake to support a particular animal through its treatment, rehabilitation, and re-homing.
Sponsoring an animal tends to come about after a traveller has visited and developed a fondness for an animal, or perhaps they’ve read about the animal’s predicament on social media and want to provide support.
Another one of the ways animal lovers can help animals in Siem Reap is to symbolically adopt an animal and both Apopo and Explosive Detection Dogs, below, offer symbolic adoption, as well as sponsorship opportunities. Through Apopo you can adopt a Hero Rat – or gift an adoption of a Hero Rat – for as little as US$7 a month, while it costs US$20 a month to sponsor a puppy to be trained by NPA Explosive Detection Dogs. More details below.
If you love animals, live in Cambodia, and have the resources and time (perhaps you work from home?) and want to help but can’t commit to providing a forever home, then why not volunteer as a foster parent? The people who rescue animals off the streets (or worse) in Siem Reap often need to place animals somewhere after they’ve been treated until a permanent home can be found.
If you’re in a position to donate, visit, volunteer, foster, or adopt, another of the ways animal lovers can help animals in Siem Reap is to provide support on social media by spreading the word about the issues, sharing stories of the organisations and people who are helping animals, and supporting their fund-raising efforts by sharing posts on social media channels such as Facebook, Instagram and Twitter so that your shares reach people who can help.
This is a list of some of those organisations, businesses and individuals who offer myriad ways animal lovers can help animals in Siem Reap, as well as some organisations that train hero animals to save human lives. We are happy to keep adding to this list so please leave names and details in the comments below.
New Zealand trained veterinarian Dr Trish Johansen runs this fine Siem Reap veterinary hospital and receives animals in need of care for free treatment, vaccinations and neutering, paid for by international funding and donors. The animals are often brought to the clinic by volunteers who have found them on the streets and in villages or are brought in by local pet owners who can’t afford treatment. The clinic accepts donations of money as well as clinical equipment, technology, medicines, and products, which they currently buy overseas, as little is available in Cambodia (“even buying a tick collar can be cost prohibitive”). Dr Trish started the Cambodian Rabies Eradication Program (CREP) and is passionate about improving the health of Cambodian cattle so locals can improve their lives. If you donate, the clinic will show you where your money goes so that you are involved if you wish to be. Dr Trish welcomes experienced volunteer veterinarians, vets, interns, and clinic managers for three months minimum. More details on the Siem Reap Veterinary Care website.
Ran by a tireless hardworking Cambodian veterinarian, Dr Buntha, Ouk Hok Sy Veterinary Clinic seems to turn no animal away, even when there’s a long line of pet owners queuing at the door. Dr Buntha is supported by dedicated and equally hardworking volunteers, such as Nicole Kramer. Dr Buntha is the first point of call for many Cambodians who can’t afford treatment for their pets, as well as unwanted pets who are dumped on his doorstep. When he’s not out in the community performing surgeries, testing for diseases, and visiting pagodas, where monks take care of many homeless animals, Dr Buntha operates out of a dilapidated shed of bare bricks, wire mesh and corrugated iron in the Wat Damnak neighbourhood. There are plans to build Dr Buntha a new clinic and donations are welcome for that project, as well as for treatments, equipment, medicines, pet food, and more. Scan the Ouk Hok Sy Veterinary Facebook page to see the wide-ranging work he does for the community and to learn how donations are used.
Expat Josette Vaneur started Siem Reap Pagoda Cats in 2013 to promote the care and adoption of stray cats at Buddhist pagodas after discovering many operate as de-facto animal shelters, housing dozens of animals. Cambodians have long taken unwanted pets to the nearest pagoda, from unexpected litters of kittens and puppies to sick animals they don’t know how to treat or whose treatment they can’t afford to pay. Others take stray animals they find that are in need of care to the monks to look after. Every day Josette visits pagodas to feed the cats, as well as provide basic treatments, such as cleaning their eyes and ears, worming, treating for fleas and ticks, cleaning wounds, and calling in vets when needed. Josette has a fully equipped clinic at her home for the pagoda cats, where sterilisations are performed by visiting volunteer vets, sick and injured cats and kittens are treated, and cats are quarantined and rehabilitated. Since starting, Josette has expanded her mission to assist dogs as well as the monks themselves. She welcomes donations of pet food or cash to purchase food, as well as sponsorship, and can facilitate fostering and adoption of animals. If you’re a vet who’d like to volunteer or you’re a tourist who’d like to join Josette to visit the pagoda cats, get in touch via the Siem Reap Pagoda Cats website or Facebook page.
Paw Patrol Cambodia was founded by expats Jen Cartmill and Derek O’Cuilleagáin in late 2017, after the pair spent 14 months carrying cans of dog food around with them to feed undernourished dogs they came across on the streets and in pagodas. They operate along similar lines to the Siem Reap Pagoda Cats, with a focus on feeding hungry dogs and cats, as well as providing outreach services and taking animals to the vets when needed. They welcome donations, contact by volunteer vets, and welcome tourists who wish to donate pet food and join them on their daily rounds. You can contact them via the Paw Patrol Cambodia Facebook page.
Visiting the NPA Explosive Detection Dogs centre near the airport is one of the easiest ways animal lovers can help animals in Siem Reap. During twice-daily demonstrations you can watch beautiful Belgian Malinois dogs, whose job is to find unexploded bombs, show you how they save lives. What many Siem Reap visitors don’t realise is that regional and civil wars from the mid-1960s to 1998 left Cambodia with countless landmines and other unexploded ordinance scattered across the country. Some 64,000 Cambodians have lost limbs and lives since hostilities ended and barely a week passes when we don’t hear about the death or maiming of a farmer or child who has stumbled upon a landmine or bomb in the countryside. Established by Norwegian People’s Aid, a non-profit organisation working on humanitarian disarmament projects around the world and a global leader in mine and explosive detection dog training, the NPA Explosive Detection Dogs are trained to seek out landmines and bombs to protect Cambodian lives. During their shows you’ll learn about dog behavioural psychology and witness how intelligent, skilled and agile these dogs are as you watch them in action using the search techniques they employ each day out in the field. Shows are on Monday-Friday 8.30-9.30am and 4-5pm. Proceeds from tickets ($7 foreigners, $3 Cambodians) are injected back into the organisation. Donations are also welcome and puppies can be sponsored. More details on the NPA Explosive Detective Dogs website.
If you have any other suggestions for ways animal lovers can help animals in Siem Reap please leave your tips and details in the comments below.
A travel and food writer who has experienced over 70 countries and written for Australian Gourmet Traveller, Feast, Delicious, The Guardian, National Geographic Traveller, Wanderlust, Get Lost, Travel+Leisure Asia, DestinAsian, The Independent, The Telegraph, Sunday Times Travel Magazine, AFAR, Four Seasons Magazine, Fah Thai, Sawasdee, and more, as well as authored some 40 guidebooks for Lonely Planet, DK, Footprint, Rough Guides, Thomas Cook, and AA Guides.

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A breakaway union of Virgin Atlantic pilots that called strikes during the Christmas and New Year’s holidays extended the job action to the first eight weekends of 2019, according to an emailed statement.
The Professional Pilots Union sought help from the conciliation service ACAS to resolve the dispute, but Virgin Atlantic Airways Ltd. won’t negotiate until it calls off the strikes, according to the union statement. A hearing is set for Thursday, two days before the first strike on Dec. 22 — the weekend before Christmas.
The PPU said it called the action over its exclusion from talks on changes to pilot benefits.
Virgin Atlantic plans to challenge the strike action by seeking an injunction, the airline confirmed in response to email inquiries from Bloomberg News.
The PPU represents over a third of the 965 Virgin Atlantic pilot workforce, according to its statement. Virgin Atlantic said 16 percent of its pilots have voted to strike.
©2018 Bloomberg L.P.
This article was written by Jacqueline Poh from Bloomberg and was legally licensed through the NewsCred publisher network. Please direct all licensing questions to [email protected]
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Photo Credit: A breakaway union of Virgin Atlantic pilots that called strikes during the Christmas and New Year’s holidays extended the job action to the first eight weekends of 2019, according to an emailed statement. Simon Dawson / Bloomberg

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The level of tension on the Korean peninsula grew considerably in 2017 due to a series of North Korean nuclear and missile tests. On 21 April 2018, North Korea announced a halt to nuclear and intercontinental ballistic missile testing.
Since the start of 2018, there has been a renewal of direct contact between the North and South Korean governments, as well as between North Korea and the United States. Under the Panmunjom Declaration signed at the inter-Korean summit on 27 April, South Korea and North Korea pledged to agree a peace treaty formally to end the Korean War, alongside a number of other commitments to build inter-Korean ties and reduce military tensions. On 12 June, US President Donald Trump met North Korean leader Kim Jong Un in Singapore. In a joint statement, North Korea reaffirmed its previous commitment to the denuclearisation of the Korean peninsula.
In the past, periods of diplomatic engagement have failed to be sustained. This has led to further missile or nuclear tests by North Korea and a return to instability in the region. The level of tension and the security situation can therefore still change with little notice. Tensions usually rise around the time of South Korean-US military exercises. In the past, heightened tensions haven’t affected daily life. See Political situation
Our foreign travel checklist and crisis overseas page suggest things you can do before and during foreign travel to plan effectively and stay safe. You can also sign up to our email alert service to be notified about future updates to this travel advice. See Contingency planning
The South Korean authorities provide advice on responding to civil emergencies, and hold regular nationwide civil emergency exercises. Sirens are sounded, transport stopped and some people are asked to take shelter in metro stations or basements. See Civil emergency exercises and advice
Around 140,000 British nationals visit South Korea every year. Most visits are trouble-free.
The typhoon season normally runs from June to November. You should monitor the progress of approaching storms and follow the instructions of the local authorities. See Natural disasters
Public demonstrations are mostly peaceful and well-policed, but the risk of violence remains. You should take extra care as in any crowded place. See Safety and security
Air pollution, including yellow dust pollution, is common in South Korea throughout the year and especially during spring months. See Health
It’s not possible to enter North Korea from South Korea.
Although there is no recent history of terrorism in South Korea, attacks can’t be ruled out. See Terrorism
If you’re abroad and you need emergency help from the UK government, contact the nearest British embassy, consulate or high commission.
The Overseas Business Risk service offers information and advice for British companies operating overseas on how to manage political, economic, and business security-related risks.
Take out comprehensive travel and medical insurance before you travel.

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If you’re staying in Japan long enough to start missing your favorite foods, fear not, these Tokyo import stores are where to go. It’s not always cheap, but sometimes you just have to treat yo’ self.
Tokyo is filled with new flavors, amazing sushi and addictive ramen—and plenty of it is really affordable—but it isn’t always what you want. There’s no shame in craving some home comforts when you’re away; maybe it’s Marmite, maybe it’s refried beans, the heart wants what the heart wants, but the trouble lies in finding it.
Supermarkets in Tokyo can vary and while they might have foreign-inspired food like pasta sauces and cheese, they are rarely the real-deal—close, but not quite right (take the pre-packed camembert as an example). If you want the branded goods, imported from home and able to hit that nostalgic spot, head to the import stores of Tokyo and try to maintain some control. They are also the best places to go if you’re looking for vegan, vegetarian and halal items as they are still considered ‘foreign’ preferences, thus they are stocked more widely at import shops—especially at National Azabu and Nissin World Delicatessen.
Be prepared to pay for your luxuries. Imported food is not—and never will be—cheap. Premium prices are to be expected on name-brand items, but often also on things you would see as cheap staples elsewhere. Things like oats and lentils will be extortionately priced compared to the UK for example. But unless you can get to Costco and buy in bulk, you’ll have to adapt and come to see lentils as a bit of a luxury.
Shops are only one option: Depending on where you call home, home comforts vary in their findability here. Western-wise, American food is by far the easiest (obvious), while British and Australian delicacies are harder to get a hold of, but not impossible. For example, Tim Tams are never far away. For Indian, Korean and many other nationalities, it can be easier to head to districts of the city which are known for higher non-Japanese populations as they often have independent stores selling imported goods—these are often cheaper too!
A pretty posh option and more like a real supermarket, Seijo Ishii stocks both imported items and Japanese-made foreign foods, so you get the best of both worlds (think Kraft mac n’ cheese and Japan-made authentic pesto). They are particularly good for ingredients rather than just pre-packed items, and stock a decent variety, including plenty of herbs and spices needed for everything from Italian to Indian cooking. They stock specific flours, dried beans and pulses which can be hard to find in smaller shops like Kaldi, and also in larger quantities.
One of the best draws for Seijo Ishii, however, is the chilled section: a heaven of cheeses, meats, yogurts and deliciousness that you’ll struggle to resist.
They have plenty of locations in Tokyo, including in Tokyu Food below Shibuya Station, just look out for the pink sign! Other locations include Roppongi Hills, Shibuya, Tokyo Dome LaQua and Shimokitazawa
REThink Tokyo
With a whole floor dedicated to wine, there’s every chance the secret sommelier in you will rear is costly head, so you might have to keep a strict eye on your basket. Similar to National Azabu, they often hold promotions and events so keep an eye on their twitter or facebook in case there’s a deal you can take advantage of.
Their range is pretty decent and much more like a regular supermarket than places like Kaldi, so you can get a full family-shop done if needed, with fresh produce and tinned options too. They also have some good vegan/veggie, gluten-free and quite a few halal options which are approved by the Nippon Asia Halal Association or the Japan Muslim Association and are labeled clearly throughout the store. Nissin also have a delivery offer available so you don’t have to cart it all home on the train if you don’t want to!
| Address: | 2-34-2, HIGASHI-AZABU, MINATO-KU, TOKYO 106-0044 JAPAN |
|---|---|
| Phone: | 03-3583-458603-3583-4586 |
| Hours: | 08:30-21:00 - Open 365 days |
Kaldi does indeed sell coffee, but they sell plenty of other things too and are one of the most frequently found import stores in Tokyo, alongside Seijo Ishii. Focusing on packaged pantry items like pasta, cereal and sauces galore. They’re handy to pop into and often located close to train stations.
While the stores are small, they are packed tight and cover a fair few different countries, but it is more focused on Italian/Western/American items or Western-ized versions of other cuisines (Old El Paso Mexican kits, for example).
They have a small chilled section with limited cheeses and meats, but the variety is hit and miss—sometimes you can get ricotta and parmesan, sometimes it’s just the processed American options. They have a good sweets section which is handy for gifts and stock some organic items like muesli or oats (not necessarily imports, but same as from home), but the brands vary too.
Multiple locations in Tokyo including Shinjuku, Yoyogi-Uehara, Nakameguro, Ikebukuro, etc.
National Azabu in Hiroo is an expat legend, and usually the go-to place for a proper shop and fresh ingredients. Alongside imported- and foreign-inspired foods, they sell organic fruit and veg, vegan and vegetarian items and have themed tastings or country-based displays.
It is a pretty active supermarket and they frequently hold food-based events to promote their produce as well as following more Western-trends like plastic removal and vegan-substitute items. They have plenty of pantry staples like Heinz baked beans and cereal brands like Dorset, so choose carefully because it’s pretty easy to spend your weekly budget on a small basketful after wandering the aisles.
Closest Station: Hiroo Station, exit 1
Hours: 8:30am to 9pm
Popular for its French-style delicatessen, this section of Kinokuniya is filled with food rather than books and offers a pretty decent selection of chilled and dry products. This is one of the places where you can get Marmite (not just Vegemite) and a freshly baked French baguette to enjoy it on—as well as some real cheese to go with it (heaven!). So if you’re feeling like treating yourself this is the place. It is not so great for a full shop, and the prices are a bit high, but it’s a good place to look for those hard-to-find items.
| Address: | BF, AO building, 3-11-7 Kita-Aoyama, Minato-ku |
|---|---|
| Phone: | 03-3409-123103-3409-1231 |
| Hours: | Mon-Sun 09:30-21:00 |
The promised land of affordable bulk-buying, Costco in Japan is the place to go if you have a membership card, a car, storage space and the funds to buy large quantities up front. While these factors are a little prohibitive, they can be a sensible investment if you’re staying for a while and know you’ll be relying on home staples. There are a few stores in Tokyo’s neighboring prefectures like Kanagawa, Saitama and Chiba as well as near other big cities in Japan.
Membership is available to individuals and costs ¥4,400 for a year. You can take guests, so if you have a couple of friends it’s cheap to split (we’ve also been reliably informed that Costco staff have foreigner-blindness, so borrowing a fellow foreigner’s card is rarely ever a problem). If you really want to stock up, but can’t get there, check out the delivery options below!
Multiple locations outside of Tokyo including Kawasaki, Machida and Iruma.

Yamaya is mainly an alcohol store but has expanded to sell a decent selection of imported goods, albeit mainly in the category of snacks, pantry items and canned food. Depending on the size of your nearest Yamaya this can vary, so don’t discount them immediately, but they definitely don’t have much in the way of fresh produce. The alcohol selection, on the other hand is pretty great and you’ll find a good range of beers, wines and spirits from across the globe. Also, you’re unlikely to find them cheaper elsewhere, as they buy in bulk—so you can pay up and not worry about bargain-hunting.
Multiple locations in Tokyo including Shinjuku and Dogenzaka – also includes La Cave du Yamaya
Aeon supermarkets occasionally have decent foreign sections, but their liquor stores are where they really shine. If you’re after craft beer, wine or looking for some Pimms for the summer—this is a good spot to try (but no guarantees on the elusive summer drink). Not always as cheap as Yamaya but sometimes stocking different items, you might have better luck here.
Multiple locations in Tokyo including Koenji, Jiyugaoka and Yotsuya
If you’re unable to find something in stores or simply can’t get to them, ordering online is becoming more of a practical options. If you use Amazon JP, delivery can often be paid for in convenience stores or as COD (cash on delivery) so you don’t need a card to do it. There are some food specific options too though:
If you have the money but not the time/car/friends for places like Costco, you can use services like HonestBee (https://www.honestbee.jp/en/groceries) which offer a concierge and delivery service for a number of stores, including Costco. Often if you spend over ¥3,000 your delivery is free and prices are the same as in store.
You have to pay a concierge fee which is around ¥500 (as far as we can find out) so if you make a large order, it’s much cheaper than the petrol, car rental and train fares—it also has a one-hour delivery slot (although peak times have a slight surcharge).
Iherb (https://jp.iherb.com/) is popular delivery service for those looking to ship in unusual items that the above Tokyo import stores don’t stock—think natural alternatives, supplements, health foods or make-up—it’s all on there. They deliver to Japan and have decent rates depending on how much you order, so if you’re exasperated and don’t mind waiting a while, you can have your home comforts delivered to your door.

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Last month I was lucky enough to travel to Norway to experience some of the shore excursions available to P&O Cruises passengers visiting the Norwegian fjords. This was an absolute dream come true for me because I’ve always wanted to visit the fjords and I got to try out so many incredible activities in the Norwegian fjords. There’s so much to do in the area but here were some of my favourite shore excursions available when you take a Norwegian cruise with P&O Cruises.
I couldn’t believe how still and serene and tranquil it was to kayak through the Norwegian fjords. I felt so small as the enormous peaks towered above me and I was just this tiny dot bobbing about in a red kayak. As my paddle sliced through the water I could hear every drip of water and every bird cawing for miles around. It was the most peaceful but also exciting experience ever.
This wasn’t a particularly challenging activity so as long as you’re slightly fit you’d definitely enjoy the activity in the Norwegian fjords.
It was so much fun to speed across the glassy surface of the fjord on a rib boat. It felt like we were flying through the fjord and I couldn’t help but giggle as we circled and bumped through our own wake. We saw whales in the distance and stopped to collect cray fish from carefully placed baskets. The cray fishing made the experience even more memorable. When we returned to shore, we cooked up the cray fish and had a little feast with white wine, fresh bread and the most delicious cray fish I’ve ever tasted.
Read more: Kayaking and high-speed rib boat rides through the Norwegian fjords
I’ve got to admit, I was a bit nervous about downhill mountain biking. I thought I’d be off-roading through forests but it was actually a smooth, steep road that wound through the stunning and dramatic scenery. As it was downhill, we were able to free-wheel for the majority of the ride so between those hairpin bends you’re able to look up and enjoy the views.
Read more: Sky to fjord downhill biking
I felt incredibly lucky to visit Herdall Farm, a traditional goat farm that has been run in the same way for hundreds of years. Each summer, the farm employs people to look after the goats and this just sounds like the best summer job for a student. They live in tiny little houses in the mountains where you genuinely feel like you’ve stepped back in time by 200 years. The farm is home to the smallest dairy in the world and the goats cheeses they make are amazing. I’m used to the traditional creamy goats cheese but we tried so many variations. There was a very sweet brown one which was unlike anything I’ve ever tasted before. I could have sat in that cosy little house all day, eating goats cheese by candle light and hearing about life on the farm.
This cable car in Stryn takes you to the top of Mount Hoven above the Nordfjord. The views on the way up are terrifyingly spectacular as we looked out to the distant fjords and watched base jumpers launch themselves from the mountain. Once we reached the top, the views were even better and we were lucky enough to have lunch at Hoven Restaurant. Of course, the moment we sat down to eat the clouds rolled around us and we were engulfed with thick white cloud. There was no view to be seen but it was still a magical experience.
And finally, I couldn’t leave this off the list of must-do activities in the Norwegian fjords. You simply can’t miss a trip to Briksdal Glacier, an incredible glacier set between mountain peaks and waterfalls. Even the drive up to the glacier will take your breath away. If you can, take the 3km walk to the glacier but if you’re not up to the walk you can take a troll car.
Read more: Visiting Briksdal Glacier in a Troll Car
These were the highlights from my trip to the Norwegian fjords with P&O Cruises. If you’re taking a cruise to Norway, I highly recommend trying as many of the excursions as you can!
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The General Manager of Four Seasons Hotel Bengaluru at Embassy One, Fredrik Blomqvist lists down five things that he has learnt as an Expat GM in India.
In India since January 2018, as an employee of Four Seasons Hotel Bengaluru at Embassy One, I have seen the project and team grow in steady positive reflection. The journey has been exceptional and filled with so many colourful and joyful moments. The experience of being a part of this hospitality group has been tremendous, and has taught me several things:
In the end, there is no secret formula, but rather a way of finding the right balance, learn from others, be sincere, focussed and transparent, and everyone will follow. fourseasons.com

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A good sale for nonstop service to Buenos Aires.
Here’s some practical travel tips to Buenos Aires, Argentina and Ushuaia, Argentina.

Buenos Aires, Argentina – Photo: empty007 via Flickr, used under Creative Commons License (By 2.0)


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Age gap between Asian and Western solo travelers
Interestingly, Asian solo travelers are more likely to be younger —Millennials (41%) and Generation Zers (38%) —while in the West, solo travel is more prevalent among Baby Boomers (39%) and Generation Xers (24%).
Western solo travelers are more likely to indulge in solo travel for longer periods, more often taking trips for 4-7 nights (34%). In addition, Western solo travelers are twice as likely to go on trips of 14 nights or more (20% versus 10%). The Millennial and Generation Z Asian solo traveler tend to take shorter 1-3 night solo trips (46%).
Trend towards more screen time
Unsurprisingly, solo leisure travelers spend more time in front of their laptops and phones than any other traveler type — two hours a day (119 minutes), which compares to 15% more time than when travelers are with friends (100 minutes) and 26% more time than if they are with family (86 minutes).
Asian solo travelers are the most digitally connected and are more than two times as likely to spend four or more hours a day in front of their screens than their Western peers (31% versus 12%).
Cosmopolitan destinations dominate the charts
Whether for business, leisure or ‘bleisure’ (a combination of business and leisure travel), independent solo travelers are all heading to cosmopolitan cities around the world. According to Agoda’s booking data, Bangkok (Thailand) is the top destination for Asian solo travelers this year, while London (United Kingdom) is number one for Western solo travelers. Both cities have a lot of attractions to keep any solo traveler busy, from shopping and nightlife to culture and dining.
Tokyo (Japan) is a popular choice for both Asian and Western travelers, hitting the top three for both groups. With various food, culture and accommodation options, from capsule hotels to homes and luxury 5-star retreats, the city has a lot on offer for every kind of solo traveler.
2018 top solo travel destinations | ||
Rank | Asian Travelers | Western Travelers |
1 | Bangkok, Thailand | London, United Kingdom |
2 | Kuala Lumpur, Malaysia | Tokyo, Japan |
3 | Tokyo, Japan | Sydney, Australia |
4 | Singapore | Melbourne, Australia |
5 | Hong Kong | New York (NY), United States |
6 | Ho Chi Minh City, Vietnam | Bangkok, Thailand |
7 | Manila, Philippines | Los Angeles (CA), United States |
8 | Bali, Indonesia | Las Vegas (NV), United States |
9 | Jakarta, Indonesia | Singapore |
10 | Chiang Mai, Thailand | Paris, France |
Head to www.agoda.com/gosolo to book your own solo adventure!
Notes to Editors:
Survey Methodology: The Agoda ‘Family Travel Trends 2018’ research was conducted by independent market research firm, YouGov between June 19th and 25th 2018. 10,784 respondents were interviewed online and are representative of those who have been on holiday at least once in the past year in each of the following countries: UK, US, Australia, Singapore, Malaysia, Philippines, Indonesia, Vietnam, Thailand and China.
Agoda booking data was collated from January 2018 to September 2018.
‘Asian’ is defined as China, Philippines, Indonesia, Malaysia, Singapore, Thailand, Vietnam. ‘Western’ is defined as United Kingdom, United States, and Australia.
‘Generation Z’ are defined as aged 18-25, ‘Millennials’ aged 26-38, ‘Generation X’ aged 39-58, ‘Baby Boomers & Older’ aged 59+.
SOURCE Agoda
CONTACT: Agoda, .(JavaScript must be enabled to view this email address); Hazel Watts, +65-6808-5694Web Site: https://www.agoda.com

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Pace of growth is expected to slow and STR's projected 2019 ADR increases, 2.3 percent overall, are only in line with the expected rate of inflation.
The U.S. hotel industry in October saw year-over-year gains in both occupancy and average daily rate, according to STR. Occupancy rose 0.8 percent to 69.9 percent, while ADR increased 2.7 percent to $133.81.
The October results provided some reassurance to the U.S. hotel industry after a disappointing September, something mentioned by Marriott International president and CEO Arne Sorenson during the company's recent earnings call.
Among the top 25 markets by hotel supply, only New Orleans saw a double-digit increase in occupancy, 10.2 percent to 77.1, and San Francisco/San Mateo posted the greatest increase in ADR, 7.3 percent to $276.19.
