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Swing a cat in an anchorage and you’ll hit a boat with an active online presence. When we were in the planning phase of our cruising adventures (the early 2000s), blogging was nascent; only a few recorded their travels. Hungry for information and inspiration, I hung on every word and saved posts for reference; it helped keep the dream alive for years. Now there aren’t just blogs, but a range of social media outlets. What to do? How to decide? I chatted with a couple of our coaching clients about what they do for a broader perspective. Erin is boat mama to three boys, her family cruising the Caribbean since February; JD and Jen have built their family life around living aboard in San Francisco.
This blog began in July 2007, a few months after we bought Totem. I sought to capture memories of our family’s transition to life afloat and to keep our family updated after we left: motivations widely shared among cruisers. It’s evolved over time in terms of motivation and channels; now Totem’s blog/ Facebook / instagram indirectly supports our family as a part of the puzzle for our coaching and Jamie’s work as a sailmaker, and I have the privilege to help inspire others in to live more adventurously by sharing our experiences.
For Erin, for JD & Jen, the options were greater when they started (YouTube! Instagram! Facebook! Pinterest! More!) but their motivations are similar. Erin wanted to share their adventures with others and started a blog but “found myself wishing the blog was on Facebook, so that’s what I’ve tried to create, a Facebook page with mini blog posts for busy people.” It’s great, bite-sized information mirrored on her Instagram. Jen and JD came from slightly different places: Jen, blogging helped retain details of their baby girl Ruby’s alternative life afloat. JD, on the other hand, has told stories through video. “From a young age back in Kentucky my friends and I would write scripts, plan scenes, grab the camcorder and make ridiculously cliché 80’s style movies and music videos.” Together, they share a joyful look at life on the water.
What we all share? This form of content creation brings benefits, so that the effort we put in is a fair exchange for our time.
For boaty folks looking to share their adventures, the focus swings to extremes. For Erin and many others, the more succinct mode for Facebook and Instagram allow active, engaging presence with less effort. Facebook Pages are well suited for the “mini blog” post Erin masters, and Instagram wins for ease of posting… as long as you can get your phone online, anyway.
The cruising blog is still around (hello, reader!) but more work and slower growth. Erin put it this way: “I’d also spoken to several people who had a successful blog (in terms of followers and website visits) but also said it was a lot of work for minimal monetary return.” I can attest to that! For me, it’s an outlet with more complicated rewards: a way to process feelings and hindsight perspective on experiences, a way to connect with and support others.
At the far end of the spectrum of effort-per-upload is YouTube. JD shared that he typically spent around 30 hours per video while making a series of videos that ranged from around 8 to 11 minutes each. That’s about 3 hours of editing per one minute of video – and he has experience with editing! Quality videos don’t make themselves. This is exactly what’s kept us out of the YouTube ring to date.
Twitter and Pinterest deserve a mention as part of the mix for Totem, although neither channel is particularly well fed/watered. But they’re useful as traffic drivers, and I appreciate there are some who only engage with us that way. Low effort for engagement return makes maintaining a presence worthwhile.
We all share similar goals to record our experiences in a kind of digital scrapbook, for ourselves and others. Community engagement is also echoed by many families. Per Jen, “I love feeling like I am part of something bigger, with a group of amazing human beings each working towards adventurous goals.”
Erin points out that they’ve been able to meet other families nearby because she keeps their social media presence current. I believe that making yourself findable is really important for cruising families, to help kid boats connect with each other. REALLY important! The point of Happy Boat Kids, Happy Boat is to provide ideas on why/how to do this.
Sharing our lives has grown a circle of friends in meaningful ways: some I get to meet eventually, many I’ve yet to meet but fill an important role. It’s why I’m knitting stripes to send my friend Amanda for her daughter Brie’s blanket, a community project making a rainbow-striped blanket by many hands, all reaching to comfort Brie when she needs heart surgery in September. (See #briesblanket)
Erin has also garnered a number sponsors: it’s not income per se but has enabled her family to add some nice kit while waving money. She points out this comes with the responsibility to keep brands happy with what she posts, adds some work, and of course, succeeds when you have an honest voice instead of a pitch.
Some hope to generate income. It’s possible, but this is a long road through a crowded space that demands a lot of work and is probably going to net you less than selling doodles of stick figures on Fiverr. Few are successful, but those that are like our (awesome, earned it, work hard for it) friends on SV Delos have a combination of success factors that are hard to replicate.
Many cruising grounds are in cell tower range and connectivity isn’t a problem. But for those going more remote (relying on satellite or radio), it’s more complicated.
Blogs and twitter are the easiest, as they can be readily updated from a simple text email and thus are doable over radio or satellite connection. Data-intensive social media channels are problematic. There are ways to get to Facebook (that’s another post!), but scheduling posts in advance is easier. Scheduled publishing is the option for YouTubers as well, uploading before going remote. Instagram posts can’t be scheduled, at least not without violating T&Cs – not worthile. It requires a phone back in internet-land to post; get a trusted friend involved, or fuhgeddaboudit.
Other ways to mitigate days offline is through connecting channels to repost. A blog posted through our Iridium GO is automatically posted to our Facebook Page, and every post to the Page is re-posted on Twitter. It’s a blunt tool approach to use the channels, very much not optimal, but better than nothing when data is limited. IFTTT (if this then that) recipes are a great way to work out the right daisy chain of reposts.
At a base level, this isn’t rocket science. Provide quality content people enjoy and want to share; post routinely; engage with others. This organic method is what most do, and in a perfect world it’s all you need and optimize by being active. Wild card exposure to a bigger audience lifts awareness: Erin found an interview with a local paper evolved into a piece in the Daily Mail that gave her an early hit. Totem’s Facebook Page grew by multiples overnight in 2013 after a NY Times columnist mention; this month’s Today show interview didn’t hurt either. Giving interviews for other bloggers or magazines and recording podcasts help find new, relevant followers too. And then, there are those who leverage the boob effect. Good on ’em, it’s not for us though!
What about paying for a boost? I’ve seen this work with an Instagram Growth Service; effort involved in finding and attracting other instagrammers to follow you is relatively time consuming and data intensive (when you’re sipping data like a cruiser!). While that may offer a jumpstart, on the other hand, I don’t know anyone who has found Facebook boosting to actually work… incremental exposure for no bump in followers. Participating in groups that support each other’s posts in a given channel have the benefit of both community and a boost.
In a discussion thread among a couple of dozen boat families, many shared that they simply aren’t interested, or have other priorities, or prefer share differently. Artist, jewelry maker, and boat mama Elise said: “For those that don’t blog, the experiences and memories and stories are just as real and fantastic as those that do. How do you normally process and share? Online? Then do that. Via conversation? Then do that! Art? Do that!” A resounding YES! The explosion in social media has created pressure to engage that shouldn’t exist; there should be no guilt in opting out.
I also chatted this morning with a fellow boat mama here in the Pacific Northwest. Beth shares her family’s travels on Facebook and intends to explore video, but recognizes “…keeping a balance of living without a camera is important to me too. Family time is what it’s all about, right?” Jen and JD admitted there are times when JD feels like filming “and I just want to be in the moment without a camera… which can lead to some marital strife when we aren’t on the same page at the same time.” A simple blog post can balloon into hours after arriving at final content and image editing. YouTube is even more extreme: “I can also go on editing binges where I get home from work,” shared JD, “and after Ruby goes to bed, I will edit till the wee hours. This can go on for days on end until I finish a project.” It’s a lot of work, worth a hard look before embarking and taking time away from other aspects of your life.
Jen commented that she didn’t want to have Ruby ever be upset about her online presence as she gets older, something a lot of parents grapple with. Kids growing up today are test driving the online childhood with outcomes unknown. My friend Charlotte has a fantastic article about why she chose to retire her daughter from her social sharing at age 5 (she admits, an arbitrary number). “If I write about and document every memorable, (and non-memorable) moment of her life, I feel as if I will mute her own interpretation of her childhood.” We want our kids to own their definition of self, and childhood memories, not be captive to how we framed them… we want them to be happy and proud, and they’re the only ones who can really do this. As our kids have grown, I’m able ask their permission to use a particular photo or have them choose from a selection to know it’s one they’d like.
For the most part, this hasn’t been a concern, although there was one afternoon in South Carolina where a series of three unexpected visitors knocked on the hull after seeing our location online. I really love meeting people who are interested in our way of life and it was all good, just a teensy bit unnerving!
Cruising and social media: what works? It’s different and evolving. This blog too may evolve (it at least needs a refresh, any website jockeys around?). We’d love to try video, but life is too full to expand for that effort. What do I wish I could tell my 2007 self? That this little family record would have a wonderful future, and to just stick with it.
With extra big thanks to Erin (Sailing to Roam: blog, insta, facebook) and JD & Jen (Tight Little Tribe: fb, insta, youtube) for their openness and honesty in talking about social media use and goals. Check them out!

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The U.S. Payments Forum released its quarterly Market Snapshot, providing a look at the state of EMV chip adoption in the U.S., fraud and what’s next for payments in 2019.
State of the Market: With chip-on-chip transactions steady, is contactless next?
According to the U.S. Payments Forum, 99 percent of the top 200 retailers are now chip-enabled and chip-on-chip transactions make up 60 percent of overall transaction volumes in the U.S. Additionally, more than 50 percent of transactions are taking place at contactless payment-enabled merchants.
Will 2019 be the year of the contactless payment? According to U.S. Payments Forum director Randy Vanderhoof, “Unlike other countries that moved swiftly to contactless payments, we won’t have a ‘year of the contactless payment.’ Instead, the payments industry will focus on giving consumers the choice to use contactless where speed and convenience is highly valued, and as a result of that, contactless and mobile transaction volumes will grow over time.”
Vanderhoof added, “We’re seeing steady upticks in contactless and mobile wallet transaction volumes, but most card issuers and merchants are evaluating the business case and planning for next year. 2019 will be a year where we’ll see dual-interface cards hit the market and more merchants become enabled to accept them. It’s likely we’ll see this happen most in metropolitan areas with larger transit systems, as they are migrating to EMV contactless at the same time.”
Trending Topics: Confirming chip payments effectiveness at curbing in-store counterfeit card fraud
Some recent media coverage around a report called into question the effectiveness of chip card payments at reducing fraud. The U.S. Payments Forum offers several clarifying points in response to media coverage on the report.
“The report in question provides some statistics on compromised records but offers no data on actual occurrence of fraud. Chip payments are effective at reducing fraud. Chip payments were introduced to curb in-store counterfeit card fraud, which was the largest source of fraud in the U.S. Counterfeit card fraud is down over 80 percent at merchants that have enabled chip, so it is indeed working,” said Vanderhoof. “We’re also seeing card-not-present fraud staying relatively even as a percentage of online sales.”
The full statement is available at https://www.uspaymentsforum.org/media-statement-addressing-recent-headlines-around-emv-chip-payments-and-fraud/.
Forum Priorities: Authentication comes into focus for 2019
As merchants and issuers work to secure the e-commerce channel, several authentication methodologies and standards have become available, leaving stakeholders with questions around what they are, what problems they solve and how they fit together. These include EMV 3DS, W3C Web Payments and Web Authentication, FIDO and EMV Secure Remote Commerce (SRC).
In 2019, the Forum will focus several projects on helping the industry understand these different authentication methodologies and standards and how they can best be implemented for payment credential, user and transaction authentication in e-commerce. Merchants, issuers and other payments stakeholders that have questions around these and/or other methods for securing e-commerce should join the Forum and attend the next meeting.
Securing the e-commerce channel is the focus of several Forum projects underway including white papers on tokenization and fraud mitigation approaches. Other EMV and emerging technology-related Forum projects underway include:

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Una de las principales conclusiones del nuevo informe sobre la Demanda del Turismo del Vino, presentado por la Asociación Española de Ciudades del Vino (ACEVIN) y realizado a través del Observatorio Turístico de las Rutas del Vino de España, es que el gasto medio en destino se ha incrementado un 3,4%, hasta los 161,9 euros diarios.
Los resultados del informe, en su novena edición y basado en datos referidos al segundo semestre de 2017 y el primero de 2018, aprecian algunos cambios en el perfil del enoturista respecto a ediciones anteriores. Entre ellos, destaca que el gasto medio continúa aumentando y se sitúa en 161,9 euros por persona y día, frente a los 156,6 del informe precedente. Con la excepción de la cuantía destinada a restauración –que registra una caída de 0,3 euros-, todos los aspectos referidos al gasto han aumentado, tanto el alojamiento, como las compra de vino y las visitas a bodegas y museos.
El estudio, que ha encuestado a 2.757 viajeros de las 27 Rutas del Vino, recuerda que ese dato es superior al gasto del turista general extranjero, 137 euros, según la encuesta Egatur referida a 2017, y al del turista nacional dentro de España, que se cifra en 45,34 euros, según la estadística Familitur.
Por otro lado, el estudio aprecia un aumento significativo en las pernoctaciones en destino, una modalidad que eligen el 58,78% de los encuestados, frente al 41,22% que optan por las escapadas sin estancia.
No obstante, pese a dicho incremento, se reduce el periodo de permanencia, pasando de los 2,54 días del informe anterior a los 2,43 días. Según el estudio, esta coyuntura deja un margen de mejora en el desarrollo de propuestas y actividades que animen al turista a alargar su estancia.
El alojamiento preferido son los hoteles de cuatro estrellas, aunque se observa un nuevo aumento en el porcentaje de los alojamientos de turismo rural, demandados por el 19% de los viajeros, y que por primera vez se sitúan en la segunda posición, por delante de la opción de los hoteles de tres estrellas.
Los viajes en pareja y con amigos o compañeros de trabajo se mantienen como la forma más habitual de realizar este tipo de salidas por las Rutas del Vino de España, aunque el último informe también resalta el aumento de los viajes en familia, con un alza del 1,3%.
Un 58,78% de los enoturistas encuestados prefiere pernoctar en el destino, frente al 41,22% que opta por escapadas sin estancia
Respecto al canal de reserva, un 53,5% de los enoturistas lo hace a través de internet, más de un 2% más que en la edición anterior del estudio.
Otro dato de interés es que sólo un 20,1% de estos viajeros llega al destino sin ningún tipo de reserva, frente al 33,6% del análisis anterior. Un cambio que el informe atribuye a una mejor preparación de la oferta, así como a la facilidad para reservar a través de los teléfonos móviles, mediante aplicaciones móviles y páginas web responsive, cada vez más utilizadas por los agentes que integran el club de producto Rutas del Vino de España.
En lo que se refiere a las actividades preferidas, la visita de bodegas (86,8%) se consolida como la atracción principal; seguida del disfrute de la gastronomía local (56,8%) y la degustación de vinos (54,4%). Las visitas a los municipios vitivinícolas experimentan también un fuerte impulso, pasando del 31,7% al 48,8%.
En este nuevo informe, el 56,1% de los encuestados afirma haber visitado anteriormente alguna otra Ruta del Vino, un 3,5% más que en el periodo anterior. Además, su nivel de satisfacción sigue siendo muy elevado, 8,47 puntos sobre 10 (el pasado año se situaba en 8,39). De este modo, el 99,6% afirma que recomendaría el viaje.

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Brita Filter, meteoric drag queen and performer, is known for her witty, sharp-as-knives humor, extravagant aesthetics and will one day take over the world. Today Brita sits down with NYC nightlife polymath Peter Dunn, who spills the tea on his cult webseries Gays, having a heart attack before turning 30 and practical self-care advice (food, water and sleep) in the latest edition of Spill’t.
Brita Filter: Hello, and welcome. I’m sitting here with my friend Peter.
Peter Dunn: Hey!
BF: So, we met when we were both judging a competition together called So You Think You Can Belt, which was at The West End on the Upper West Side.
PD: Still going 15 seasons later.
BF: How long have you been with So You Think You Can Belt?
PD: I was originally brought on as a guest judge because Natalie Weiss knew that I worked in reality TV and competition shows like X Factor, so she suggested that I guest judge. That was season seven, and then I took over the show season eight.
BF: Now I’m getting ahead of myself — let’s go back to the very beginning. Back when…
PD: …back when I was a little black girl in the Brewster projects?
BF: Exactly, when you were thrust into the world. Where you from?
PD: I was born and raised in New York City on the Upper West Side.
BF: Oh, I didn’t know that.
PD: Yeah, and I was a child actor. I started modeling when I was six months old, and started acting when I was two years old. I pretty much acted consistently until I was like 13 — film, TV, commercials, lots of theater, The Metropolitan Opera Children’s Chorus. Then I was hit by a yellow cab — which I got no fucking money for — and that kind of halted my pursuit of acting. I’ve always been interested in directing and writing stuff since I was a little, little boy, so I started focusing more on that.
When it came time for college, I realized I wanted something with more technique than theater or musical theater, so I double-majored in Film Production and Dramatic Writing at Emerson College in Boston. After college, I moved to Europe for two and a half years, mostly between London and Dublin, and now I’m back in New York trying to figure out what the hell I’m doing.
BF: I mean, you’ve done some pretty incredible things. You worked for X Factor?
PD: Yes, so after I moved back to the US, somehow I started working (I don’t really remember how) in reality TV. I did associate producer work for the US X Factor, then consultant work for American Idol and America’s Got Talent.
I was doing that, and also bartending part-time — just working all the time and living out of suitcases and burning myself out completely. I realized that working on these shows was all about making someone else’s dream come true —which is amazing — had taken me completely away from writing. Eventually, I was like, “what about PD’s dreams? I’m not even writing anymore.” I used to write the first thing when I woke up every day. I hadn’t done that in three years.
BF: Is that when the Gays web series happened?
PD: Yes
BF: How did that become a thing?
PD: I had originally wanted to start working on a feature film script for a horror movie I’ll hopefully still write at some point. I was like, “Eh, I haven’t written in years. I feel like I need to really get my gears going again.” This was when Girls had just come out. I was like, “Okay, I’m going to give myself a writing exercise. I’m going to write a pilot for a gay version of Girls.” I wrote the pilot in my bathtub, which is my favorite place to write, and I sent it to my best friend in the world, and she was like, “This is actually pretty good. You should keep working on this.”
Over the next two months, I wrote the first season and was shopping it around a little bit, but when you’re a writer with no actual credits to your name, you’re not going to get much money for your project, and then they’ll just do whatever they want to it. At that point, 240 pages later, I was invested in the characters, and I wanted it to be the way I wanted it to be.
BF: Yeah, of course.
PD: So we started a Kickstarter to try and raise $12,000 to shoot the pilot episode. We were going to produce the pilot episode ourselves, do everything ourselves, blah blah blah. The Kickstarter failed, and when Kickstarter fails it means you don’t get any of the money. I was honestly mortified because I was like, “My ego cannot take this hit. I finally talked about this project and put it out there. I can’t be the person that failed, never got to actually do what they said they were going to do.” So I went the old school route. I went to a lot of LGBT fundraisers and benefits and networked; I was just talking to people with money and handing out business cards and being like, “Hey, I have this thing if you want to read it, if you have any interest in investing a little bit of money in it, give it a read.” Then we did an Indiegogo also. We somehow ended up raising enough to not only shoot the first episode, but to shoot the entire first season.
So we did that, and it was one of the most incredible and exhausting experiences of my life, because we were shooting 60 to 70 hour weeks. On top of that, I’d written it, was co-directing it, producing it, starring in it, which wasn’t originally my goal — and just doing a lot. We had a budget, but it still wasn’t a huge budget, especially for making things up to my standard.
I dressed all the characters myself, ordered all those clothes online and returned them, and I would cook for the cast and crew half the time, just because it was cheaper. So it was just a very, very, very, very, very exhausting experience, but incredible. I don’t think I’ll ever owe people more in my life than the cast and crew of that show. They gave me everything in them for a year and a half, basically.
Our goal was to release it the day of the next season premiere of Girls, which was January 2014. Oh, my God. And then, of course, Looking ended up premiering that same night too, so all of our initial reviews were comparing Gays to Looking, and the amazing thing is most of the reviews said that Gays was better, which I appreciated and kind of agreed with. We released the first season through the course of a year, and after that, I was kind of burnt out; I said I was going to take a three to six-month break then get back to working on season two. That was three years ago.
We still get messages from people being like, “Is it ever coming back?” So it’s cool to know that the interest is still there.

BF: Oh yeah, there’s a definite fan base.
PD: Three years later! My goal is to get back to it this summer, hopefully, along with getting my summer body.
BF: Me too, girl.
PD: That people will still care about the characters and the storylines and that it’s still four, five main characters that are relevant to the community and that have important stories to tell.
BF: I think that’s so important. It’s been a while since I watched it, but I know that when I did see it, there was such strong representation — like, I knew these people in my life, but I’ve never seen it on-screen. That’s what’s so lovely about it.
PD: Yeah. I really did feel like it was stories that weren’t being told for our community that were important to tell. And the really cool thing about releasing online is that anyone who has access to the internet can watch this. There’s this really cool thing where you can see all your statistics, and it shows you a picture of the world and all of the countries will either be gray or blue. If they’re blue, it means that your content has been clicked on and viewed and played in that country. And, literally, Gays has been watched in 140 of 144 countries.
BF: Oh, shit. 140?
PD: It’s insane. And seeing that map, and seeing all of these blue places, and it’s like… Malaysia, it’s been viewed four times. And places like Russia and a lot of Africa, that possibly this gave this little gay teen some form of escape to tell them that who they are is okay, and that they matter.
BF: That’s incredible. Growing up in the city, when did you come out?
PD: I feel like I was basically always out. Like, ever since I was like four or five, I was always just like, “I like boys.” And I think everyone in my family thought it was a phase, but I was always just like, “I like boys.” I rode the bi-train for a bit, “I like everyone, that’s okay, I’m me, I just love to love people.” Growing up having worked in theater, I was surrounded by a lot of gay men, which was very fortunate for me…in many ways.
But I was also surrounded by positive gay role models, so even though I was still teased a lot in school, it didn’t effect me as much as it can effects other people, I think, because I knew I was fine. I guess I officially, officially came out in high school, but I never really had to have the coming out…
BF: So you have kind of always been out, and your family was fine with it?
PD: For the most part, yes. I mean, I still think that they would have preferred that I was not gay. I think the males in my family had more of a problem with it than the females in my family.
BF: Naturally.
PD: And my mom was fine with it. I think my mom was just worried about my overall well-being and how I was going to be treated for being gay more than actually having a problem with me being gay, if that makes sense.
There are things that she’s had to adjust to a little bit, but compared to a lot of stories from other people I know, I would say it was a piece of cake for me, honestly. I was very lucky in that way. I was always just, if someone isn’t going to love me for me, then I just don’t really need that person in my life. I’ve cut out certain family members for that, but it’s still never really been something that I’ve regretted. I can find people that will love me and that can replace you easily. That’s what chosen family is for, you know?
BF: Did your family see Gays?
PD: Yes, and that was…weird.
BF: I feel like saying you’re gay is one thing, but actually doing it can be something else entirely, especially when your identity is so involved in your art.
PD: Absolutely.
BF: Being a drag queen, I felt like I had to come out to my mother again. I was like, “Oh yeah, not only do I sleep with men, but I’m going to be a woman at night too,” and she was like, “Oh, my God. What is this? What are you doing?”
PD: “I don’t understand what’s happeningI”
BF: “You’re doing what?” I mean, she gets it now, but…
PD: It took a while. I just keep finding that becoming an adult, or being an adult — it’s such a weird fucking experience. Being a kid was much easier. I told my mom all about the show and she was there through the process. She cooked sometimes for the cast and crew and stuff.
She was on the show. She played my mom on it. She was only in a couple scenes. I knew that I was going to be uncomfortable watching some of it with her because a lot of it is autobiographical. I was dreading the sex scene.
BF: Yes, of course. Of course.
PD: Even seeing that at our premiere party was 30 of the worst seconds of my entire life. She wasn’t there, but we had that episode premiere party at Therapy and it was fucking packed with some people that I’ve known since I was a child. And I’m getting, like, fucking pounded out on a ginormous screen in front of a room full of people that do and don’t know me. So my mom came to the first two premiere parties. She saw the first four episodes, because mainly she was like, “I need to see myself.”
I do know that she didn’t finish watching the show by herself. There have been times where I’ve brought that up and she has expressed disdain for some of the content of the show, and some of the things that I was doing. So she never finished the season because of that, which kind of makes me sad, but I understand.

BF: My mom doesn’t like when I’m…well, anything but pure. She doesn’t like when I’m dirty. With my act, she’s like, “Do you really have to talk about pussy?”
PD: I was just about to say, “So the pussy number is not her favorite?”
BF: Exactly. But I get it. I mean, I’m glad that she watched a little bit of it, to understand.
PD: I will say I wish she had finished it, only because the stuff I’m most proud of is the second half of the season, because that’s when i feel like the show got to the really serious stuff.
BF: The meat of the season. I noticed that when you were talking about creating Gays, that it was not only the most incredible, but the most taxing experience of your entire life. I mean, personally, I have been doing so much. I’ve basically been slaying the game, artistically.
PD: Seriously.
BF: In the drag scene, trying to one-up myself, to keep doing bigger and bigger projects. But while my art was thriving, I kind of forgot about myself, taking care of me…and I’m still trying to figure it out.
PD: I feel like I’m always reminding you, “Remember, don’t forget about Brita Filter.”
BF: Right? Are there certain things you do to combat that? I think the thing that we have in common is that we push and push ourselves, and when I do that I’m all of sudden completely depleted.
PD: It’s putting out so much energy and commitment, and thinking that you have 250% to put out there for eternity. None of us are invincible, you know what I mean?
BF: Yeah.
PD: I’ve learned to try to be my own therapist sometimes — to really analyze some of the habits and patterns I repeat. I realize I have this cycle no matter what I’m putting my energy into — X Factor, Gays, producing shows and stuff in the city — I just honestly go past what my actual limit is, and my body has to remind me. I mean, I literally had a heart attack before I was 30.
BF: I remember when that happened. That was scary.
PD: That was a little right after I met you, actually. Three years in June. June 23 was when that happened, 2015. That came from just me overexerting myself and not making myself a priority at all. Forgetting to do the basic things you need to survive, like eat food and drink water and sleep. Those basic things that humans need to survive. I was just like, “Who needs water? Why would I eat? I’m not hungry right now. I don’t have time for that.”
That was one of the biggest wake up calls that I’ve ever had, clearly. It’s like, “oh, let’s just almost die,” you know? So now I try and force myself to just stop sometimes. If I feel like I need a break, then that means I need a break. My peak so far was producing four to eight shows a month. Each show was already taking all of me, and I was doubling them and tripling them and quadrupling them up, to the point where I didn’t do anything except produce shows and answer emails. My brain was constantly in overdrive and there was no actual relaxation. My brain was always over-processing 20 million fucking things.
So that, it was like: “Okay. We know where this can lead from the past, so let’s take a step away from this, give yourself a little bit of time for a couple months, and then you’ll know when you’re ready to step back into that creative seat.” And I think, especially as artists, we kind of feel like we always have to be doing something.
We’re like, “How am I going to get to whatever point I want to get to unless I’m always working on something?” But taking time for yourself and resting your creative mind can be just as important.
BF: So important. You have to live life in order for things to come. So I’m proud of you. You’re doing a great job.
PD: Aww.
BF: Lately, I’ve been taking a walk by the river, even if it’s for just 20 minutes.
PD: It’s crazy what that does to your mind.
BF: Just stepping away from the fucking concrete and all these damn buildings and people.
PD: And all these damn people. Especially working in nightlife, in combination with being an artist, you’re just constantly having to be on.
BF: 100%. Now you have so many other things going on. What are you mainly focusing on right now?
PD: I’m back to producing a good amount of shows at The West End and also at The Cutting Room.
BF: That’s a great venue. The Cutting Room.
PD: Oh, my God. It’s fucking gorgeous. Yeah, my most recent show there, I was working with two amazing singer-songwriters, Selda Sahin and Derek Gregor, and we got over 200 people there. It was a pretty incredible show.
I’m also very grateful for The West End for bringing me the perfect opportunity to use the kind of stuff that I was doing on X Factor in a hands-on, intimate way — to help artists thrive, and give them a safe space to create and feel genuinely supported. So many times in this city, you don’t have real support. You don’t have people who are coming out to your shows and who are telling you “I believe in you and I want to help you in any way that I can.”
Also, I’m planning on starting work on Gays Season 2 soon, and thinking about exploring the music A&R world, and also working on my own music again. I had stopped songwriting when I was a teenager probably, but since getting more involved in live music, I was like, “I know I can write. Why not?” I was dealing with a experience with a boy and I realized literally the only possible way for me to get closure from this situation is music.
So I wrote my first song in 15 years and sent it to a friend, the amazing Morgan Riley, who helped me put music under it. I’m writing music more and maybe if I get the balls to do it, I’ll start putting that out into the world too.
BF: Planting seeds. I feel like, as an artist, once you stop learning, it’s time to give up.
PD: And once you think you know everything, it’s definitely time to give up.
BF: The reason why I love being a drag queen is because I love our community so much. I love the LGBTQ community, I love giving people a safe space where they can come and they can forget about everything. What would you like to see the city’s LGBTQ community, or nightlife in general, move toward?

PD: I am still such a huge fan of the community, and of nightlife, and of the LGBTQ community, but I do wish that new connections were made more genuinely out and about. That was always my favorite thing about going out when I was younger, just meeting people and never knowing where the night was going. I was one of those people that would be going to 10 different places, picking up strays along the way, being like, "You’re a good time, come with me and my friends."
There was a genuine kind of spirit in the air. We’re going out and we’re going to make new connections and we’re going to be a big old happy family — I miss that a little bit. If you go out, just meet one new person. You know? If you see somebody who’s out by themselves, don’t be a creep, but just smile and say "hi” to them. I always think it’s really important to acknowledge people. I feel like people walk around a lot feeling like they’re invisible in many ways, and a really simple “hello” or a smile can make a difference in someone’s entire day.
BF: That’s right. Smile at a stranger. I’m actually really glad that you said that because I’m really trying to take my drag to the next level — to be a New York City —
PD: Icon, bitch.
BF: Icon.
PD: Legendary.
BF: You know, well, she’s moving on up. The reason why I started is because I wanted to create those safe spaces for people, and to make people just laugh and get away. To create moments. You can never recreate that.
PD: Some of my best memories with some of my best friends — some who aren’t even with us anymore — had so much to do with the genuine fun of feeling like you didn’t want to be anywhere else but where you were, with the people you were with. I kind of feel like that joy is just not as available as much as it was before.
BF: Yeah, I agree. Well, bitch, Imma change that shit.
PD: Change it, girl.

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Bogotá experiences first occupancy increase in three months - São Paulo hotels reach 16 consecutive months of ADR growth

Hotels in the Central/South America region reported positive performance results during November 2018, according to data from STR.
U.S. dollar constant currency, November 2018 vs. November 2017
Central/South America
Local currency, November 2018 vs. November 2017
Bogotá, Colombia
After three consecutive months of occupancy declines, Bogotá hotels experienced an increase in occupancy that was driven by a 7.6% jump in demand (room nights sold). São Paulo
São Paulo hotels have now posted 16 consecutive months of ADR growth. The absolute value in the metric was also the highest for any November in STR’s São Paulo database. STR analysts partially attribute the jump in rates to the depreciation of the Brazilian Real against the U.S. dollar.
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Only this week have I learnt the sad news of the death of Maurice Franklin, the wood turner, on 5th November last year aged ninety-eight. Over the years, Maurice’s story has proved to be one of the most popular that I have ever published on Spitalfields Life and I am proud to have to met him, a legend in wood turning. Last year, Maurice made newel posts for the staircase in my house and now I think of him every time I walk up and down stairs.
If you were to rise before dawn on Christmas Eve, and walk down the empty Hackney Rd past the dark shopfronts in the early morning, you would very likely see a mysterious glow emanating from the workshop at the rear of number forty-five where spindles for staircases are made. If you were to stop and press your face against the glass, peering further into the depths of the gloom, you would see a shower of wood chips flying magically into the air, illuminated by a single light, and falling like snow into the shadowy interior of the workshop where wood turner Maurice Franklin, who was born upstairs above the shop in 1920, has been working at his lathe since 1933 when he began his apprenticeship.
In the days when Maurice started out, Shoreditch was the centre of the furniture industry and every premises there was devoted to the trade. But it has all gone long ago – except for Maurice who has carried on regardless, working at his lathe. Now at ninety-one years old, being in semi-retirement, Maurice comes in a few days each week, driving down from North Finchley in the early hours to work from four or five, until eight or nine in the morning, whenever he fancies exercising his remarkable talent at wood turning.
Make no mistake, Maurice is a virtuoso. When rooms at Windsor Castle burnt out a few years ago, the Queen asked Maurice to make a new set of spindles for her staircase and invited him to tea to thank him for it too. “Did you grow up in the East End?” she enquired politely, and when Maurice nodded in modest confirmation of this, she extended her sympathy to him. “That must have been hard?” she responded with a empathetic smile, although with characteristic frankness Maurice disagreed. “I had a loving family,” he told her plainly, “That’s all you need for a happy childhood, you don’t need palaces for that.”
Ofer Moses who runs The Spindle Shop – in the former premises of Franklin & Sons – usually leaves a list for Maurice detailing the work that is required and when he returns next morning, he finds the completed wood turning awaiting him, every piece perfectly achieved. But by then Maurice will already be gone, vanished like a shade of the night. So, in order to snatch a conversation with such an elusive character, a certain strategy was necessary which required Ofer’s collaboration. Early one frosty morning recently, he waited outside the shop in his car until I arrived, and then, once we had checked that there was a light glimmering inside the shop, he unlocked the door and we went in together to discover the source of the illumination. Sure enough, the wood chips were flying, accompanied by the purr of the motor that powered the lathe, and hunched over it was a figure in a blue jacket and black cap, liberally scattered with chips and sawdust. This was Maurice.
Unaware of our presence, he continued with his all-engaging task, and we stood mesmerised by the sight of the master at work, recognising that we were just in time to catch him as he finished off the last spindles to complete a pristine set. And then, as he placed the final spindle on the stack, Maurice looked up in surprise to see us standing there and a transformation came upon him, as with a twirl he removed his overall and cap, sending a shower of wood chips fluttering. The wood turner that we saw hunched over the lathe a moment before was no more and Maurice stood at his full height with his arms outstretched, assuming a relaxed posture with easy grace, as he greeted us with a placid smile.
“This firm was the wood turning champion of Britain in 1928,” announced Maurice with a swagger. “Samuel, my father, had been apprenticed in Romania and was in the Romanian army for two years before he came here at the beginning of the twentieth century, and then he served in the British Army in the 14/18 war before he opened this place in 1920. He had been taught by the village wood worker in Romania, they made everything from cradles to coffins. All the boys used to sleep on a shelf under the bench then.”
Maurice told me he was one of a family of twelve – six boys and six girls – and he indicated the mark in the floor where the staircase once ascended to the quarters where they all lived. “I started when I was thirteen, I’ve still got my indenture papers” he informed me conscientiously, just in case I wanted to check the veracity of his claim, “I took to it from the start. It’s creative and at the end of the day you see what you’ve made. I’m proud of everything I do or I wouldn’t do it.”
In spite of his remarkable age, Maurice’s childhood world remains vivid to him. “Here in Shoreditch, ninety per cent were Jewish and the ones that weren’t were Jewish in their own way. Over in Hoxton, they’d take your tie off you when you arrived and sell it back to you when you left – but now you couldn’t afford to go there. In 1925, you could buy a house in Boundary St for £200, or you could put down a pound deposit and pay the rest off at three shillings a week. I was born here in 1920 and I went to Rochelle School – They won’t remember me.”
The only time Maurice left his lathe was to go and fight in World War II, when although he was offered war work making stretcher poles, he chose instead to enlist for Special Operations. Afterwards, Franklin & Sons expanded through acquiring the first automatic lathe from America, and opening a factory in Hackney Wick to mass-produce table legs. “Eventually we closed it up because everyone was getting older, except me.” quipped Maurice with a tinge of melancholy, as the last of his generation now, carrying the stories of a world known directly only to a dwindling few.
Yet Maurice still enjoys a busy social calendar, giving frequent lectures about classical music – the other passion in his life. ”I especially like Verdi, Puccini and Rossini,” he declared, twinkling with bright-eyed enthusiasm, because having made chairs for the Royal Opera House he is a frequent visitor there. “I like all music except Wagner. You’ll never hear me listening to Wagner, because he was Hitler’s favourite composer.” he added, changing tone and catching my eye to make a point. A comment which led me to enquire if Maurice had ever gone back to Romania in search of his roots. “I’ve got no family there, they were all wiped out in the war. My father brought his close relatives over, but those that stayed ended up in Auschwitz.” he confided to me, with a sombre grimace, “Now you know why I wanted to go to war.”
And then, after we had shared a contemplative silence, Maurice’s energy lifted again, pursuing a different thought, “I remember the great yo-yo craze of the nineteen thirties,” he said, his eyes meeting mine in excitement, ”We worked twenty-four hours a day.”
“What’s the secret?” I asked Maurice, curious of his astonishing vitality, and causing him to break into a smile of wonderment at my question. ”All you’ve got to do is keep on living, and then you can do it. It isn’t very difficult.” he said, spreading his arms demonstratively and shaking his head in disbelief at my obtuseness. “Are you happy?” I queried, provocative in my eagerness to seize this opportunity of learning something about being a nonagenarian. “I’ll tell you why I am happy,” said Maurice, with a grin of unqualified delight and raising one hand to count off his blessings, “I’ve got a wonderful family and wonderful children. I’ve been successful and I’ve got an appetite for life, and I’ve eaten every day and slept every night.” Maurice was on a roll now. “I was going to write a book once,” he continued, “but there’s no time in this life. By the time you know how to live, it’s over. This life is like a dress rehearsal, you just make it up as you go along. One life is not enough, everyone should live twice.”
There was only one obvious question left to ask Maurice Franklin, so I asked it, and his response was automatic and immediate, with absolute certainty. “Yes, I’d be a wood turner again.” he said.
“I wake up every day and I stretch out my arms and if I don’t feel any wood on either side, then I know I can get up.”
Maurice’s handiwork.
Ofer Moses, proprietor of the The Spindle Shop
Maurice’s service book from World War II.
Maurice as a young soldier, 1941
Maurice as a child in the nineteen twenties, in the pose he adopts leaning against his lathe today.
The figure on the left is Maurice’s father Samuel in the Romanian army in the eighteen nineties.
Samuel Franklin as proprietor of Franklin & Sons, Shoreditch.
Maurice Franklin
Photographs copyright © Patricia Niven
You may also like to read about Hugh Wedderburn, Master Woodcarver
from → Past Life

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The Agile methodology for software development is almost two decades old. Despite being adopted by nearly every other industry, hospitality has mostly ignored it. Why have hoteliers failed to take advantage of this powerful approach to technology?
The Manifesto for Agile Software Development is deceptively simple, expressing only a preference for:
Individuals and interactions over processes and tools
Working software over comprehensive documentation
Customer collaboration over contract negotiation
Responding to change over following a plan
This radical simplicity turned out to be incredibly powerful. Today’s leading technology organizations all apply Agile principles to build higher-quality products, deliver faster, maximize value, and reduce risk. In fact, Agile has been so effective in technology departments that some firms are applying it across the entire enterprise, to adapt faster to their changing markets. Seventeen years ago, Agile was a manifesto – an audacious rebellion against traditional software projects. Now, it’s on the cover of Harvard Business Review.
But Agile bypassed the hospitality industry. Most hotel companies are still delivering technology in the old-fashioned way – known as “waterfall” for its set of cascading stages – and experiencing all the old problems as a result. There are three primary reasons for this.
Management Grounded in Capital Projects and Operations
Hotel executives typically come up through asset management or hotel operations.
The predictable approach of “waterfall” management works well for capital projects like building a property, upgrading the physical plant, or remodeling. These efforts can successfully follow a detailed plan because the steps are well-understood, and changes are infrequent. Vendors are held to precise contracts because the results are clearly defined up-front.
Meanwhile, hotel operations are all about repeatable processes. Market conditions change daily, but the levers remain the same: setting rates, marketing to customers, adjusting staffing levels, etc. Management focuses on executing established tasks effectively.
Above it all is ownership. In a low-margin business, owners want to know exactly how much projects will cost, when costs will incur, and what return they will achieve. The priority is cost control, not flexibility.
When hospitality executives run technology initiatives, they naturally gravitate to the management approaches they have been using for their entire careers. Most don’t have the technical experience to know why these approaches are not a good fit for technology or how to apply Agile to achieve better results.
Numerous Organizational Boundaries
Cross-functional teams are the foundation of Agile. These teams enable regular interactions across organizational lines, so that people are talking, learning, and adjusting together rather than passing written documentation back and forth. This allows for much more rapid exchange of new information and faster progress in dynamic environments.
Unfortunately, many hospitality companies are highly siloed. For example, it’s a common complaint that revenue management and sales and marketing aren’t collaborating, even though these teams should be working hand-in-hand to achieve occupancy, RevPAR, and profit optimization goals. If related teams aren’t even working together, it’s no surprise that IT usually runs technology efforts in isolation.
On top of that, staff are spread across multiple locations. There are gaps between headquarters and properties, and many organizations also have employees who are based remotely in the geographic region they focus on.
Finally, there are inter-organizational barriers to surmount. Franchisees implement brand technology, while independents acquire technology from third-party vendors. In either case, the hotelier needs to work with staff from another organization, who are based in a different location, and who are probably supporting multiple clients at once. This is a challenging, even for firms experienced in Agile practices.
Impediments to Customer Collaboration
Agile emphasizes customer collaboration because it enables frequent feedback. The customers themselves validate that the work is on track, delivering the right product, and providing real value.
The customer for hotel technology is often the property staff. It is critical for technology managers to get their feedback because headquarters and properties are different worlds. It’s easy for headquarters to guess wrong about what will work on property.
But it is difficult to engage property staff. There is geographic separation between headquarters and properties. Property staff are extremely busy with operations and may not be able to make time to participate in technology implementation. High staff turnover means that even if you can engage them, they may leave your company before the initiative is complete.
The other customers for hotel technology are the guests themselves. Again, it’s critical for headquarters to get their feedback to ensure that the technology is delighting the customers. But, of course, it is difficult to convince periodic guests to trial your technology and provide regular feedback.
Getting Over the Hump
These three challenges are real. But technology will increasingly be the difference between good reviews and bad reviews, between loyal guests and one-time guests, and between efficient operations and high labor costs. Hotel companies must become more innovative, more nimble, and more customer-centric, which means that they must get better at managing technology initiatives.
The good news is that Agile is a proven method with proven benefits. It helps firms streamline the development process, adapt to changes, and create products that truly meet the customers’ needs. Industries as diverse as government, finance, and manufacturing have been able to use Agile despite similar obstacles. It is time for hospitality to adopt Agile, to improve the trajectory of technology initiatives and increase the return on technology investments.

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Lonely Planet Pathfinders Joris and Joanna © The World Ahead of Us Creative duo Joris and Joanna from theworldaheadofus.com have been travelling the world for over six months, and they still have a lot more to explore. Here’s what they’ve learnt so far.
When we decided to travel the world for a year, we started thinking about how we could share our experiences with others, including our families and friends. Creating a blog was the obvious thing to do but we wanted to make it special.
We’re both graphic designers, and Joris is also a professional photographer. The journalistic photographs on our blog help us to tell better stories and show our readers what we’ve experienced in each country. We want to share real-life stories of the people we meet and the cultures we encounter.
Economical, insightful, different.
Sunrise at Mount Bromo, Indonesia © The World Ahead of Us A difficult question, especially considering that we’re only halfway through our travels. So far, although we had a rocky start there, we have to admit that India is just incredible. That’s followed by Laos, where we visited the incredible site of Vat Phou. Finally, Indonesia, where we had some of our biggest adventures.
Unfortunately, some of the most unforgettable memories can be of bad experiences. Ours started on 5 August 2018, the day that a 7.0 magnitude earthquake caused a lot of destruction on the island of Lombok. We were staying on Gili Air, a small island only 30km away and we felt the incredible force of nature.
Monks enjoying a visit to Vat Phou, Laos © The World Ahead of Us We don’t want to be famous or change the world but when people read our blog, we get the satisfaction and joy of having shared some knowledge, experiences and photos. Ultimately, we hope to inspire people to get out there and see the world with their own eyes.
If you’re a member of our Pathfinders community and would like to share your story, keep your eye on the Lonely Planet Pathfinders forum for our monthly spotlight call-out.

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